The Philippines has continuously made its mark on the global scene. Filipinos are known for their vibrant culture, and their welcoming personalities. Furthermore, the Philippines is the home of exceptional white sand beaches, talented entertainers, and the best English language skills in Asia.
The personality of Filipinos and their skills and adaptability to the English language made them popular in the business process outsourcing (BPO) industry.
Outsourcing is a growing trend all around the globe and for several years now, and the demand in the Philippines service providers is continuously increasing. This Southeast Asian country is populated by around one hundred million, therefore, it is not surprising that it homes world-class talents from entertainment to business processes.
The first BPO company in the Philippines opened in 1992. For almost three decades later, there are still different BPO companies that keep on popping. Today, these BPOs are not only based across Metro Manila but also in major cities and business hubs from Luzon, Visayas, and Mindanao.
The number of BPO company options across the Philippines made it easier for companies and businesses from around the world to avail and experience the high-quality service of the Filipinos.
Why Do You Need To Consider Outsourcing To The Philippines?
If we list down all the benefits of outsourcing in the Philippines, it will be a long list. However, here are 9 of the top reasons why you should get remote staffing in the Philippines.
One of the top reasons why businesses and companies outsource services is to save some money but still get quality service.
Compared to other countries, outsourcing to the Philippines is economical and this is none of the main advantages of getting services in the country.
Probably, most Filipinos and clients who already outsourced in the Philippines will agree that the cost of labor in the Philippines is surprisingly low but the quality of work is still high. Moreover, the cost of office space in the Philippines is very affordable.
Communication Skills and High Literacy Rate
Just a quick trivia, Filipino kids are taught English as soon as they start their education. Every school year students have their English subject that enhances their skills and knowledge about the language.
Therefore, it is not surprising that English proficiency is high in the Philippines. This serves as a competitive edge of Filipinos to other BPO providers outside the country.
Filipinos have a better command of the English language compared to other countries that are non-English speakers. This skill alone is a huge advantage.
Diversity and Flexibility
If you’ve been in the Philippines or at least read a few things about it, you will know that it has been exposed to a diverse culture. The Philippines has been influenced by Spaniards, Americans, Japanese, and other neighboring countries.
These cultures and traditions greatly influenced the way Filipinos think and live. Another advantage of this exposure to diversity is a positive impact on productivity in the workplace. Filipinos are adaptable and flexible.
Moreover, Filipino employees are willing to work on different time schedules to cater to clients’ needs.
Highly Skilled Workforce
As of writing, a large chunk of the working class in the Philippines are young, mostly in their early 20s. This is the height of skills development and adaptive learning, therefore, many trust the work ethics of these professionals. Furthermore, Filipinos are born resourceful.
Because most of the working population are young, they are also fast learners and can easily understand and adapt to new technologies and innovation.
Probably this characteristic of Filipinos sells the BPO industry across the globe.
Availability of Workers
It is already mentioned that the majority of the population in the Philippines are new graduates making it more ideal for recruitment. Filipinos are always eager to learn and are prepared to discover new opportunities in the outsourcing industry.
You can outsource for a wide range of industries like Accounting and Finance, Information Technology and of course, Customer Support services, etc.
Exposure to Innovative Technology
The Philippines is not the best and most advanced when it comes to technology but it continues to show growth in this particular aspect. The spike of BPO companies across the archipelago shows what the Philippines has to offer.
The BPO industry has contributed to the economic success of the country.
Related industries like telecommunication companies, health care, and airlines are pushing their limits to attain the keep-up with BPO by attaining the newest technology available in the market to align with the investor’s needs in putting up businesses in the Philippines.
As the country progresses more and more business hubs, high-end buildings, office leases, and seat rentals are being built and readily available across the major cities.
Highly accessible and low-cost office spaces are built across metro areas. This is a good deal for investors. They have the chance to choose where to put up their business because of the wealth of sites available.
Because Filipinos are exposed to other cultures and highly adaptive to situations, they can effectively converse with clients from other parts of the globe because the language barrier is not a problem. Furthermore, Filipinos are always updated on the trends so they can jump into several conversations.
It is already part of Filipino culture to always be updated on current events and relevant issues. The relatability of Filipinos is a great advantage for clients because they can cater to local customers and hold a conversation which is a great help for growing businesses.
Filipinos have a naturally positive attitude towards work. They are respectful, empathetic, and adaptive.
Also, working under pressure is not a problem because they are patient and calm even in the most stressful situations. Filipinos have their special and unique characteristics that charm businesses and companies around the world.
You can also rely on them for a variety of work because of their resourcefulness and perseverance to learn and understand ideas.
Most probably the Filipinos work ethic is the top consideration of most companies that get remote staffing in the Philippines.
The outsourcing industry in the Philippines is rapidly advancing and it will be around for a long time. Aside from customer service, and telemarketing, freelancing, and virtual assistance are also booming.
There is a long list of trusted outsourcing firms in the Philippines, and there are firms that fit every business type and size.
If you are on a budget and fairly new in your industry, you can check out Online Officer. We offer high-quality services designed specifically for your business.
Enquire now get a free quote and learn more about a wide range of services we offer.