We have already established that working with a virtual assistant is one of the ways to grow your business without being overwhelmed by everything you need to do. Having a reliable helping hand frees up a lot of your time so you can focus more on strategic tasks that will take your business to the next level.
A virtual assistant can complete a lot of tasks for you. A VA can answer and make calls on your behalf, reply to emails, schedule meetings and take down notes, schedule appointments, prepare documents, arrange your calendar, manage your to-do list, and a lot more. Your VA is like your right-hand man, except he or she is located somewhere else.
Business owners rely on their virtual assistants for small and big things. That is why it is extremely crucial that you find the perfect for you. You can’t pick someone just because you know him or her. You need to evaluate your needs against what the candidate can offer before making the decision.
So what should you look for in a VA?
Communication between the virtual assistant and the business owner is important in making the relationship work. You need to be able to send your message across and understand what the other side wants to say in a crystal clear manner. Whether you’re sending an email, doing voice calls, or chatting, you should look for someone who knows and understands what you are saying. Poor communication can lead to a lot of misunderstanding.
A virtual assistant should have great oral and written English communication skills. This is particularly important when some of the tasks assigned to the VA include sending out emails to clients or making calls to potential customers. Your VA is like your representative, so you obviously want someone who would provide a good representation for your business.
The required technical skills greatly depend on the tasks you want to assign to your virtual assistant. For example, if you need someone to write blogs for you, then look for a VA with excellent writing skills. If you want someone to design brochures or create social media posts for your business, find a VA with graphic design skills.
Most VAs are equipped with multiple skills. That’s the advantage of working with a virtual assistant. Other skills, though, can be trained. As mentioned above, this largely depends on what you need the virtual assistant to do. Here are some of the common skills you might need in a VA:
- Graphic design
- Web development
- Administrative skills
- Digital marketing
- Social media marketing
- Lead generation
- Customer service
When writing down your job ad, be clear about the skills that you need. Identify which skills are required, which are preferred, and which skills you’re willing to train them on.
Aside from skills, you also need to look at the attitude of the virtual assistant. Although it might be difficult to gauge it at first, there are some telltale signs that you might want to look out for. For example, if a candidate shows up for the interview late or in an unprofessional manner, that shows a lot about his or her punctuality and professionalism. If you think the candidate has good business ethics, then just go with your instincts. Just make sure to lay down the ground rules clearly when you’re working together.
Finding the perfect VA for you is like looking for a needle in a haystack. There are thousands of virtual assistants available online. But you need to screen your candidates strictly to avoid making costly errors. Once you find the virtual assistant for you, you’ll reap the benefits in the end.