Going after your company’s receivables takes up a lot of patience and work hours. It is one of the tasks that need consistency, especially when dealing with follow-ups on the debt collection and overdue accounts payment. This task is essential for a company to ensure the smooth flow of business and improve the revenue cycle.
Online Officer has a team of professionals that performs collection services. As a trustworthy debt collection agency, you can count on us for debt recovery and accounts receivable collections. Our collection agents are trained, courteous, and professional in all of our transactions, maximising the results while keeping your good reputation in mind.
We can provide several collection services, including:
- Reaching out to individuals and businesses with overdue accounts
- Creation of payment strategies
- Assistance on credit analysis
- Management of settlement agreements
What Are the Advantages of Using Our Collection Services?
We are aware that outsourcing services is a trend these days but the following are just a few of the advantages of partnering with a debt collection agency like Online Officer.
We Have Experts.
When you avail of our Collection Services, you’re essentially outsourcing the tedious process of pursuing collection on overdue payments and delinquent accounts of your business. Online Officer is confident that we can do the job for you. We have expert Collection Agents that have the particular skill set required for this task which exceeds what you have in-house, therefore, you can expect better results and get the value for your money. Our Collection Services improve your chances of getting some of your money back by using proven techniques and systems to guarantee success.
We Make Sure You Get Paid.
We make sure you consistently achieve your goals as well as resolve your issue regarding debt collection. The main benefit of using our Collection Services is that it increases the chances of collecting the money due to your client or partner. The consistent pursuit of our debt collection agents lets you get more of your money back and cross out your list of bad debt. According to few industry studies, the success rate of outsourcing a collection agency for small businesses to collect payables is 50%, which means you’ll be able to get back at least 50% of your collectibles. That’s definitely better than not being paid at all.
We Provide Proper Documentation.
One of the most important factors of debt collection is documentation. Our Collection Agents keep a record of our collection efforts so you can track which methods have been done, in case you want to pursue further. This record includes call logs, mail records, emails, and other contact efforts, as well as the results. All entries will include comments or input based on the outcome of the initial collection efforts, and if any amounts were collected. By documenting all these efforts, you can access a concrete report and evidence which can support your possible claims when you decide to pursue legal actions and file a case against the other party.
We Help You Gain Your Strategic Focus.
Just like other outsourced services, one of the reasons why businesses ask for services from a debt collection agency is so that they can focus on their core business activities. As a business owner, you need to strategically manage your time and resources because if one task fails to be done, it might cause damage to your business. With our Collection Agents handling these specific tasks, you can focus more on getting new customers and generating more revenue.
We guarantee that our collection agents comply and understand various national and local based laws regarding debt collection, ensuring that ethical standards are maintained during the recovery and collection process. As a debt collection agency, we understand that debt collection is a very sensitive topic and we keep in mind that the reputation of both parties is at stake, therefore, we handle every case with a strategic approach.
Send us a message to learn how you can reduce customer delinquency and write-offs with the help of our collection agents.